Because 5 star customer experience is the secret to online success

Here’s how I can help you

Here’s how I can help you

I offer three tiers of service depending on where you are in your online journey

A fresh pair of eyes

The basics £150

This is for you if you have a brilliant product and already have most of the foundations for your business but need to get out of your head and get some extra support to move forward with clarity. When you’ve been working on something for a long time, it can be super helpful to have a fresh pair of eyes look at it with you.

What you get:

– A one hour call with me to tackle some of the obstacles in your way currently

– Email support with follow-up questions afterwards in the two weeks after our call

An extra pair of hands

A bit more support £350

This is for you if you’re looking for more support to build a customer experience plan that will give you more clarity for understanding what your customers really want (and why) to shape the development of new products and your digital marketing strategy.  

What you get:

– 2 x 45 minute calls with me (generally 2-3 weeks apart)
– An in-depth review of your website/selling platform and social media, and personal recommendations in writing
– Follow up email support during the time we’re working together

Something else?

To be agreed depending on the needs of your business

This is for you if you’re in a serious growth phase and need more support with growing a truly customer-centric business. You’ve been running your business for 12+ months and would like more regular help with customer experience/customer service.